Shipping, Pick Up & Returns
Shipping & In-Store Pick Up
We offer free shipping on all orders over $100 within Canada. For orders under $100, there’s a $15 flat rate for express, tracked shipping. Orders are usually shipped within 2 business days.
Free next-day in-store pickup during business hours at our Arnprior boutique at 108 John St. N. Arnprior, ON.
Returns
Customers are responsible for the shipping costs of returned items, which must be returned within 30 days of the purchase date. To qualify, items must be in brand new, unused, and undamaged condition. Please note that we do not offer refunds; only store credit will be provided for returned items.
To process a return, please contact us first: shop@koti28.ca